Raeburn Training

Spotlight: Lighthouse Charity

12 November 2025

In the fast-paced and often high-pressure world of construction, the wellbeing of workers can too easily be overlooked. Long hours, physically demanding labour, tight deadlines, and financial insecurity can all take a heavy toll and, when combined, these pressures can push people into crisis.  

That's why we are taking the opportunity to shine a spotlight on The Lighthouse Construction Industry Charity, the only organisation 100% dedicated to supporting the construction community across the UK and Ireland.  

Their mission is simple yet powerful: to ensure that no construction worker or their family ever feels alone in a crisis. Through free, confidential, and round-the-clock emotional, physical, and financial wellbeing support, they are transforming lives across the industry one call, one site visit, one conversation at a time.  

Origins and Mission

The Lighthouse Charity traces its roots back to 1956, when a group of construction professionals attending a Ministry of Public Buildings & Works exhibition in Whitley Bay pledged to create a beacon for those in need within the industry.

Today, that vision has evolved into a modern, multi-faceted charity that provides free and confidential support across three core pillars: emotional, physical, and financial wellbeing.

What Lighthouse Does: Services & Programmes

Lighthouse’s support is built to be holistic and accessible, meeting people wherever they are- on the phone, online, or on site. Here’s a breakdown of their principal services and programmes:

1. 24/7 Helpline

    • A free confidential helpline that operates 24/7 across the UK (0345 605 1956) and ROI (1800 939 122).
    • Offers support to anyone working in construction or the trades- whether its help with stress, debt, illness, relationship breakdowns, or suicidal thoughts. Trained advisers are always ready to listen, reassure, and help.

    2. Digital Support

    • Live chat support, accessible via the website, allowing people to initiate conversations in real time. The chat service supports over 120 languages. 
    • Text HARDHAT: for those who prefer messaging, they can send “HARDHAT” to 85258 (UK) or 50808 (ROI) to receive one-to-one support. 
    • A Self-Support App, which includes self-help tools, assessments, coping strategies, and referral pathways to accredited organisations. 

    3. Critical Incident Support Team

    • When tragedy strikes on site, the charity’s critical incident support team is there to respond- offering trauma-informed support to anyone affected by serious accidents or fatalities.  
    • They offer psychological first aid, group support, individual counselling, and follow-up in line with NHS or clinical guidelines. 
    • In 2024 alone, the team supported more than 1,000 people following critical incidents, helping them process trauma and begin recovery. 

    4. Lighthouse Beacons and On-Site Presence

    • Lighthouse Beacons are local volunteer hubs across the UK & Ireland. These are safe, face-to-face spaces for people to connect, share, and support one another. 
    • #MakeItVisible On-Site Campaign: A team visits construction sites, hire yards, merchants, and other industry locations to raise awareness, break the stigma around mental health, and ensure workers know what support is available. 
    • By going on sites, Lighthouse makes itself visible and accessible- not waiting for people to come to them. 

    5. Financial & Welfare Support

    Because wellbeing is more than mental health, Lighthouse also supports: 

    • Emergency financial grants for workers and families facing crisis (illness, injury, unemployment, bereavement) 
    • Advice and support on tax, debt, benefit entitlements, budgeting, CIS, legal concerns, employment rights, etc 
    • Support in accessing third-party and statutory funding, ensuring caseworkers help people navigate complex systems to relieve pressure. 

    Measurable Impact

    The charity’s 2024 Impact Report tells a story of growth, compassion, and measurable change. Over the past year, more workers have reached out for help- with a 29% increase in support requests, resulting in 5,696 families receiving vital assistance.  

    In total, Lighthouse delivered over £5 million in charitable support, handled more than 11,000 helpline calls, and delivered 5,761 counselling and mentoring sessions. They delivered 5,684 family meals and engaged 28,070 site operatives. 

    Behind each number is a story of hope- a tradesman overcoming addiction, a joiner’s family rebuilding life after a stroke, a survivor of domestic abuse finding safety and confidence, or a worker finally breaking free from isolation. The Lighthouse Charity doesn't just respond to crises; it restores dignity, stability, and belief in a better tomorrow. 

    #MakeItVisible: Breaking the Silence on Site 

    Mental health stigma remains one of construction’s biggest challenges- but Lighthouse is changing that, one site at a time. 

    Through the #MakeItVisible On Site campaign, dedicated teams travel across the UK & Ireland, visiting construction sites, hire yards, and offices to start open conversations about wellbeing. In 2024, they visited 574 sites and engaged directly with over 28,000 workers. 

    These visits save lives. Last year, 88 workers disclosed suicidal thoughts to the team- and each one was immediately connected to professional support and follow-up care. 

    Team members often share their own lived experiences, making these sessions relatable and authentic. As one industry partner put it: 

    “The #MakeItVisible tour is incredible. Its honest, down to earth, and full of real- life experiences that people can truly relate to.” 

    Wellbeing Academy

    Beyond crisis intervention, Lighthouse is helping to reshape construction’s culture through education. The Wellbeing Academy offers free and subsided training to help individuals and organisations build resilience and awareness. 

    In 2024 alone, more than 4,700 learners completed courses. Topics range from Mental Health First Aid, Suicide Awareness, and Managing Mental Health in the Workplace, to Menopause Awareness, Resilience Building, and Financial Wellbeing. 

    These programmes empower workers to look out for one another, foster empathy, and create safer, more supportive environments across and levels of the industry. 

    Why Lighthouse Matters

    Construction is an inherently risky sector. Its demanding, unpredictable, and often isolating. Many workers face short-term contracts, long commutes, or financial instability. Add to this the physical toll of labour and the cultural stigma around seeking help- and the result can be devastating.  

    Lighthouse breaks through these barriers. It offers a hand when pride, fear, or lack of access might otherwise stop someone reaching out. It reminds us that asking for help is not a weakness, but a strength. 

    As Sarah Bolton, CEO of the Lighthouse Charity, explains: 

    “Emotional, physical, and financial wellbeing are intrinsically linked- and we’re here to help our community build healthy, sustainable futures.” 

    How the Industry Can Support

    Lighthouse receives no government funding- every helpline call, counselling session, or rescue is made possible by donations, partnerships, and fundraising within the industry. 

    Here’s how companies and individuals can help: 

    • Become a Lighthouse Company Supporter- pledge annual support and gain access to free wellbeing training and campaign materials. 
    • Promote awareness- share helpline details at inductions, toolbox talks, and staff areas. 
    • Host #MakeItVisible visits- invite the team to your sites and projects. 
    • Fundraise- organise events, challenges, or Lighthouse Days. 
    • Champion wellbeing- talk openly, lead by example, and embed support in your culture. 

    Help is Here

    If you or someone you know works in construction and is struggling, remember- help is here. 

    • UK Helpline: 0345 605 1956 
    • ROI Helpline: 1800 939 122 
    • Text HARDHAT: 85258 (UK) / 50808 (ROI) 
    • Live Chat: lighthouseclub.org | makeitvisible.info 

    Together, we can build a safer, stronger, and more compassionate construction industry- one where no worker ever has to face a crisis alone. 

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